FAQ

 When you feel you have earned a gift or promotional check through one of our incentive programs, text "redeem" to 74121. Once the verification department has confirmed the completion of your qualified demos, you will receive a call informing you of the status of your gifts. Once approved, you may pick up your gifts at our office in Beckley, West Virginia. 

 It depends. As a general rule, a Rainbow presentation takes about 45 minutes to an hour  to show you everything the Rainbow has to offer.  Plan on a time that you don't have to rush to/from another event. Sometimes, it can last longer if the customer has questions or decides to keep the Rainbow for a healthier lifestyle.  We have discovered that families love to talk about the Rainbow and it becomes a lot of socializing; which we enjoy too! 

 No. Authorized Rainbow Distributors sell the Rainbow Home Cleaning System exclusively through in-home demonstrations. Important note: only Rainbow Products sold by Authorized Rainbow Distributors in the home come with an authorized warranty. Rainbow products purchased through unauthorized channels, including but not limited to the internet, are not covered by an authorized warranty.  There is no guarantee that products sold on the internet are genuine Rainbow Products. 

The Earn Your Equity Program is a way for you to earn the cost of your Rainbow back!  All you have to do is book and join us on 12 qualified* presentations with your close friends and family within 180 days of your purchase, with 2 or more 1st line sales**.  You must complete 6 presentations within 45 days of your purchase. 

**1st line sale means cash, check, credit card, or grade A credit check sales. 

You are our walking advertisement!  All of our advertising is word of  mouth.  We have found that  that people usually believe friends or relatives rather than a stranger just talking about some product.  Have you heard the saying "You have to see it to believe it"? Seeing it in your own home really makes you a believer in the Rainbow Cleaning System.  Every year we devote a large part of our budget to give customers free gifts to simply watch the presentation and talk to their friends.  Think of it like giving a review about a movie with the added benefit of a home cleaning! With just a little word of mouth, you can earn multiple products for free!  

 Rexair provides to its independent Authorized Rainbow Distributors, a written four (4) year warranty on the Rainbow Cleaning System and attached accessories and a ten (10) year warranty on the cleaning system motor/electronic controller. These warranties do not cover normal wear and tear arising from usage of products, such as belts, HEPA Neutralizer, etc.